A McDonald’s PlayPlace in Franklin, Tennessee, has gone viral after a customer shared a photo of what she called a “heartbreaking” play area. The image, posted on X by Nancy French, showed a small corner of the restaurant with just two chairs and two screens embedded in the wall. Many social media users were shocked, comparing it to a waiting room rather than a space for children to play.
French later posted a video, confirming that there were no additional play structures apart from a small interactive music pad. She expressed disappointment, saying she believed this setup was permanent rather than a temporary change. The post quickly gained over 16 million views, with many users criticizing the shift from traditional PlayPlaces filled with slides and climbing structures to a more screen-based experience.
McDonald’s responded to the controversy, stating that their franchisees are committed to providing family-friendly spaces but that this specific location does not reflect the full PlayPlace experience. Some users defended the change, arguing that play areas were often poorly maintained or that children today prefer screens anyway. Others, however, lamented the loss of classic PlayPlaces, reminiscing about the “joys kids will never know.”
This is so heart breaking. I’m at a new McDonalds in Franklin, TN and look at their “play place” for children. Two screens/two chairs. ??? pic.twitter.com/j2gxrJZklq
— Nancy French (@NancyAFrench) March 5, 2025
The debate highlights the growing concerns over children’s increasing screen time. The American Academy of Child & Adolescent Psychiatry recommends limiting non-educational screen time for children, warning that excessive exposure can lead to obesity, sleep issues, and behavioral problems. While McDonald’s maintains that their PlayPlaces vary by location, this viral post has reignited discussions about how businesses are adapting to modern childhood habits.
