Jeff Bezos Responded To A Customer Complaint, She Got More Than She Hoped For
An Amazon customer faced significant frustration after purchasing a high-value item costing £1,099.97 ($1,300). The delivery was protected by a one-time password (OTP), a standard practice for expensive items to ensure secure delivery. When the package arrived, the customer provided the OTP, only to discover that the expensive item was missing, and only lower-value items
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